It has not been all that long ago that patients and family members placed all their health care decisions in the hands of their trusted family physician. But with the emerging trend of more and more specialty practices, treatment options, and the introduction of the internet that is changing. The American health care consumer wants choices. And in a desire to make the right choice they are more willing to look for data. Not just marketing spin, but data!
Medicare has gotten into the act by publicly posting quality scores for entities such as hospitals, nursing homes and home health agencies. But what about the company that delivers and services medical equipment that is placed in the home? Currently there is not public reporting for such business entities. Therefore the consumer must rely on some good old investigative skills. Knowing the questions to ask is key, however knowing what the answer should be is pivotal to the difference between having a supplier you can trust to have your best health care interest at heart versus just their own financial success.
Home Medical Equipment providers are not all created equal. Trust us, we have been in the business of developing and enhancing tools directed at best practices for these providers for 40 years! We screen all applicants to insure they meet certain standards related to business practices and operational stability that we would want in a company taking care of our loved one. Our members have been among the top national winners in the HME excellence awards for the past 5 years!